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Great British Mobility

gbm Great British Mobility offers a vast choice of high-quality rise and recline chairs, adjustable beds, mobility scooters and bathing aids, along with a service that we believe is second to none.

Value and excellent build quality, combined with superior service levels make Great British Mobility a popular choice, especially if you believe in ‘buying British’. The majority of our chairs and beds are manufactured here in Great Britain, from premium materials by highly-skilled craftsmen. All of our products conform to regulatory requirements.

We believe you’ll find a style to match your existing décor, in our extensive range of designs and choice of over 400 beautiful upholstery fabrics, including vinyl and leather. We make a range of beds and chairs to suit people of all shapes and sizes, up to 50 stone in weight.

Our nationwide Home Demonstration Service is there to demonstrate our products in the comfort of your own home and to carefully assess your requirements. All without obligation or pressure to buy, and if you need a bed or chair in a hurry, we keep a selection of our best-sellers in stock ready to deliver to you within 48 hours of your payment clearing.

Your chair, bed, scooter or bathing aid will be delivered and fitted FREE of charge. After delivery, you’ll enjoy our first-rate After Sales Care as part of our total peace-of-mind guarantee. We offer a FREE two year parts and labour warranty on all of our chairs, beds and bathing aids. Scooters come with a one year manufacturer’s warranty.

In the unlikely event that one of our products stops working and cannot be repaired immediately we offer a FREE loan service for the period your product is away.
These are just some of the ways that Great British Mobility is Raising the Standard.

Great British Mobility has a well-earned reputation for trading honestly. We maintain our reputation by actively pursuing the highest levels of customer care and integrity. That’s why we have a Customers’ Charter, a useful summary of what we can offer you.

We always focus on your needs

Our advisors demonstrate our products thoughtfully; ensuring that the product will prove valuable to you, today and tomorrow. Your chair, bed, scooter or bathing aid will be delivered and fitted by one of our specialist installation teams FREE of charge. After delivery, you’ll enjoy our first-rate After Sales Care.

We never pressure sell

Nobody wants to be subjected to high pressure selling techniques, especially in their own home. That’s why it’s our policy NOT to sell in this way. Our experienced advisors will assess your individual requirements and if we don’t think a product is going to be truly beneficial to you, then we simply won’t sell it to you.  

We continue to care after your purchase is made

Our commitment to you doesn’t stop once you’ve taken delivery. Any questions, niggles or problems just call our dedicated After Sales line on 0800 032 3685. We will endeavour to put right any issues promptly, as part of our total peace-of-mind guarantee.

We custom make chairs to your exact measurements if required

Your wellbeing is paramount to us; because a chair should match your build and your lifestyle, we take measuring up very seriously. So it’s good to know that Great British Mobility has nationwide mainland coverage for its Home Demonstration Service. This service enables our practised advisors to make a full assessment of your needs and take the appropriate measurements. We can then take those measurements and manufacture a chair to your exact physical build to make sure you get the utmost comfort and support from it.

Our two year total peace-of-mind guarantee and loan service

We offer a FREE two year parts and labour warranty on all of our products except scooters as standard. As our products quickly become indispensable, we also offer a free loan service. In the unlikely event that one of our products stops working, and cannot be repaired immediately, we guarantee to supply you with a replacement for the period it is away.

The Gold standard level of service

With Great British Mobility there is only one level of service – the highest. You can enjoy the Gold Service on all of our products at no extra cost, ensuring that you have continuity of use at all times.

The Gold Service provides a same day break down call out. This means that If you call our service line before 10am on Monday to Friday we promise to get a service engineer out to you the same day. If you call after 10am, an engineer will visit the next working day.  

Customer Handbook

Your new bed, chair, scooter or bath aid from Great British Mobility comes with its own Customer Handbook. The handbook includes: warranties, operating instructions, caring for your product, important telephone numbers and much more. Yet another way that Great British Mobility is Raising the Standard.

We have many satisfied customers demonstrated by compliments such as these...

“I had to write to say how very impressed we both were with the demonstration we had on March 12th regarding adjustable beds.
We were put at ease in a very relaxed atmosphere, everything was so well explained, no rush, no pressure.
The demonstrator did his job exceptionally well, he was a star, it was a pleasure meeting him.”
Mr & Mrs R Kingharn (March 2009)

“On behalf of my parents, I would like to thank you for such an efficient and helpful service. From the visit of your demonstrator, to the staff in your offices and in the despatch department and to the delivery men, we received a most courteous and helpful service. Your staff are a credit to you.
My parents both think their beds are wonderful and I am also pleased to report that the exchange of my mother’s memory foam mattress to the pocket sprung one has resulted in her having a very good night’s sleep and she is delighted.”
Mrs A Reglar (January 2009)

“Both my husband and I are very pleased with our rise & recliner chairs and settee. In particular I find the high seats make it much easier to get up and they are also very well made and comfortable, the upholstery is excellent.”
Mrs B Nudd (February 2009)

“The service you have shown is absolutely first class and I do appreciate all of your help.
You may be sure I shall recommend your company whenever I can.”
Mrs S Browning (February 2009)

“After 8-10 years suffering from back pain and having to use a walking stick to get out of bed, 1-2-3 and I am up and out!”
Mr P Binnion (March 2009)

Please visit us at:www.greatbritishmobility.com